Reference

tamarabet Legal Terms and Your Account Rights

Our legal documents set out how your account, personal data and transactions are handled on tamarabet, where local law permits.

Terms & ConditionsPrivacy PolicyCookie PolicyAccount EligibilityDANA & QRIS Usage Rules
tamarabet tamarabet Legal Terms and Your Account Rights
LEGAL CONTACT PATHS

Open a Legal Query with Our Team

If you have a question about our terms, a data request or an account dispute, our support team is available around the clock.

Live Chat Open the chat widget from your account dashboard for immediate assistance with any legal or policy query — available 24 hours a day.
Email Send formal data requests, account disputes or written policy questions to our compliance email address listed on the Contact page.
Telegram Reach us on our official Telegram channel for fast acknowledgment of legal queries; response time is typically under two hours.
HOW WE PROTECT YOU

Browse Our Data and Account Security Practices

We handle your personal data carefully and store it on encrypted servers. Our cookie policy, data retention schedule and account security measures are all described in the full legal documents available from…

Data Encryption

All personal details you submit during account registration — including phone number and payment method — are encrypted in transit and at rest using industry-standard protocols.

Cookie Use

We use session and analytics cookies to keep your account logged in and to measure page performance. You can review cookie categories and adjust preferences from your browser settings at any time.

Data Retention

We retain account data for as long as your account remains active and for the period required by applicable regulation. Once an account is closed, data is deleted or anonymised within the timeframe set out in our Privacy Policy.

Account Security

Phone verification is required before full account access is granted. If you notice unauthorised activity, our live chat team can freeze your account within minutes of your report.

Request Your Data

You may request a copy of the personal data we hold on your account by contacting the compliance desk via email. We aim to respond to all data access requests within seven working days.

Policy Updates

When our terms or privacy policy change, we notify you via the email address linked to your account. Continued use of the platform after the notified date constitutes acceptance of the revised terms.

Legal Questions About tamarabet Answered

Below are the questions we receive most often about our legal terms, data practices and account rules. If your question is not covered here, contact us via live chat or email from the support paths listed above.

The full Terms and Conditions are available under the Legal tab in your account settings. You can also access them from the footer of every page on tamarabet before you open an account.

Yes. Our payment policy applies to all deposit and withdrawal methods, including DANA, QRIS, OVO, GoPay and bank transfer via BCA, BRI, Mandiri or BNI. Transaction rules are detailed in the Payments section of our terms.

We collect only the data needed to verify your account and process payments. Data is stored on encrypted servers, never sold to third parties, and retained only for as long as required under applicable regulation.

Yes. Send a written data access request to our compliance email address listed on the Contact page. We aim to respond within seven working days and provide a full copy of the personal data linked to your account.

Access depends on local law. Where local law permits, you may open an account and use all features including DANA, OVO, GoPay and QRIS deposits. It is your responsibility to verify that access is permitted in your region.

After closure, your personal data is deleted or anonymised within the timeframe set out in our Privacy Policy, typically within the period required by applicable regulation. You will receive a confirmation email once the process is complete.

We send a notification to the email address registered on your account whenever our terms or Privacy Policy are updated. The revised policy is also posted on the Legal page with a clear effective date noted at the top of the document.